FAQS
Frequently Asked Questions !
How often should I clean my roof to maintain its longevity?
It’s generally recommended to clean your roof every 5 years to prevent build-up and maintain its integrity unless you have had roof sealer applied after your last clean then you roof can stay clean up to 10 years.
Do you offer one-time cleaning or regular cleaning services?
We offer both! Whether you need a one-time deep clean or a scheduled cleaning service, we can tailor our services to your needs.
How often should I clean my roof to maintain its longevity?
It’s generally recommended to clean your roof every 5 years to prevent build-up and maintain its integrity unless you have had roof sealer applied after your last clean then you roof can stay clean up to 10 years.
Are there specific cleaning methods recommended for different types of roofing materials?
Yes, different roofing materials may require specific cleaning methods. For example, asphalt shingles may need gentler cleaning compared to metal commercial roofing.
What are the common signs that indicate that it’s time to clean my roof?
Look out for dark streaks, moss, Lichen, algae growth and visible debris as signs that your roof may need cleaning.
Can moss and algae growth on the roof lead to structural damage over time?
Yes, moss and algae growth can trap moisture, leading to rot and damage to the roof structure over time.
How long does Omnia Clean UK roof cleans last for on average?
We use custom made, state of the art equipment. This combines with our treatments and surfactants they last for up to 5 years with no regrowth -and even longer with our clear sealers applied.
Does Omnia Clean UK Sealers really last for years?
Yes, they really do protect the surface from organic matter, dirt, grime and they also repel water like Teflon. They come with a 10-year manufactures warranty for your peace of mind.
How long does it take Omnia Clean UK to clean my roof typically?
90% of our roof cleans take only one full day to complete, we arrive in the morning and are done by tea time.
Can Omnia Clean UK carry out multiple jobs at my property or business in the same day?
Yes, this is very common for our customers to have their roof cleaned with their driveway, patio and walls etc to give their property a complete new fresh look and make over.
Do you have insurance in place if anything was to go wrong?
Yes, we are fully insured to the tune of £10m with Hiscox who are considered to be one of the UKs best insurance providers. You are Insafe hands with us.
If I have a very large commercial building, can you clean this quickly?
Yes, we are called Omnia Clean UK for a reason, we would typically send multiple teams and vans to minimise your business disturbance.
What areas do Omnia Clean UK serve?
Omnia Clean uk have specialists all over uk so we cover the whole of the uk.
What types of cleaning services do you offer?
We offer a wide range of cleaning services, including:
* Regular Domestic Cleaning
* Deep Cleaning
* End of Tenancy Cleaning
* Commercial Cleaning (Offices, Retail, etc.)
* Carpet Cleaning
* Oven Cleaning
* After Builders Cleaning
* One-Off Cleans
* Specialized Cleaning (e.g., Upholstery, Window Cleaning)
Are you insured?
Yes, Omnia Clean UK is fully insured for public liability and employee liability.
Are your cleaners vetted and trained?
Yes, all our cleaners undergo thorough background checks and rigorous training to ensure they meet our high standards.
Do you use your own cleaning supplies?
We can provide our own professional-grade cleaning supplies and equipment. Alternatively, we can use your supplies if you prefer. Please specify your preference when booking.
How do I book a cleaning service?
You can book a service by:
* Visiting our website and filling out the online booking form.
* Calling us directly at – 03332245908
* Emailing us at sales@omniacleanuk.com
How far in advance should I book?
We recommend booking as early as possible to ensure availability, especially for specialized services or peak periods. However, we will always do our best to accommodate last-minute requests.
Can I schedule a recurring cleaning service?
Yes, we offer flexible recurring cleaning schedules, including weekly, bi-weekly, and monthly options.
Can I change or cancel my booking?
Yes, please provide us with at least a one day pre-notice for any changes or cancellations to avoid a cancellation fee.
Do I need to be home during the cleaning service?
No, you do not need to be home. Many of our clients provide us with a key or access code. We ensure all keys are securely managed.
How much does your cleaning service cost?
Our pricing varies depending on the type of service, the size of the property, and the frequency of cleaning. We offer free, no-obligation quotes.
How do I get a quote?
You can get a quote by:
* Filling out the online quote form on our website.
* Contacting us directly by phone or email.
What payment methods do you accept?
We accept all major credit & debit cards, We also accept Bitcoin, Ethereum, and many other payment methods!
Are there any hidden fees?
No, our quotes are transparent, and there are no hidden fees.
What does your end of tenancy cleaning include?
Our end of tenancy cleaning is a thorough deep clean designed to meet the standards of landlords and letting agents. It includes cleaning all rooms, kitchen appliances, bathrooms, and more. A full checklist can be provided.
Do you move furniture during cleaning?
We move light furniture to clean underneath. For heavy furniture, we clean around it.
How long will the cleaning service take?
The duration of the cleaning service depends on the size of the property and the type of service. We will provide an estimated time frame when you book.
What if I am not satisfied with the cleaning?
Your satisfaction is our priority. If you are not satisfied with the cleaning, please contact us within 48 hours and we will return to address any issues.
Do you use eco-friendly cleaning products?
We offer eco-friendly cleaning options and can use your preferred eco-friendly products if provided. Please specify your preference when booking.
